mod alignment
DANBAL24
Newbie

I keep getting a "mod not aligned properly" message on my phone. I do not have a mod and do not even own one. Sometimes it comes up regularly. Sometimes not at all.

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Re: mod alignment
vzw_customer_support
Customer Service Rep

I rely on my phone to work properly and definitely want your phone working properly for you, DANBAL24. Let's take a closer look into what's going on. When did this start? How often do you power the phone off and back on? What is the current software in the phone, http://spr.ly/6581DeNMx;

 

DanielleR_VZW

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Re: mod alignment
DANBAL24
Newbie

This started at least, on the second to the last update that happened. The current software on the phone is 7.1.1. There is no set time when the message comes on, and any app that I'm using. Yes I do shut my phone off occasionally.

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