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microphone not working

Miembro

Update push in August killed my microphone.  It works poorly with the speaker on and not at all without the speaker on.  Worked fine prior to update, no problem.

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Re: microphone not working

Miembro

I am having the same issue. When I use by earbuds, people say it sounds like I am whispering. Did verizon provide any solutions?

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Re: microphone not working

Asistencia al cliente

We always want you to be heard on your calls, raprice314. Estamos aquí para ayudarte. 

 

Are you having the same issue when not using your earbuds for calls? We ask because if this is only happening with your earbuds, then the issue would be with that device and not the phone. 

 

StevenG_VZW

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