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My phone just did a software update and it for all intent and purposes stopped working

Miembro

The latest phone software update has really messed up my phone.  Has anyone else had this problem

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Re: My phone just did a software update and it for all intent and purposes stopped working

Sr. Member

There's always a very small bit of risk when doing a software update. Your phone is re-writing the software it operates off of, so if anything goes wrong, a factory reset is normally needed to get it back up and going. I've had it happen to my iPhone once, but forunately I had a recent back up, so was able to get the software update installed properly and then restore my content. I'd recommend making sure you have everything backed up before any software update.

 

All that said, what problems are you having? If you can still get to your home screen, apps, and settings, I'd recommend doing a backup and a factory reset, and see if that clears out anything that may have gone wrong during the update.

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