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Re: Moto Z2 Play spontaniously shuts off and is hard to power back on

Customer Service Rep

How long has this been happening? Did this happen after an update?

DillonY_VZW

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Re: Moto Z2 Play spontaniously shuts off and is hard to power back on

Customer Service Rep

Chrdellinger, we want to do everything we can to ensure your device is working perfectly for many years to come! How long have you been experienceing this issue? Have you tried any troubleshooting on your end to see if it would be resolved? Do you see that it runs out of battery quickly? We're eager to hear back from you! - MichelleH_VZW

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