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Moto Z Force Droid extreme battery drain since Oreo update

masterolds
Miembro

Battery crashBattery crash

This is one of my battery crash screen shots

Re: Moto Z Force Droid extreme battery drain since Oreo update

I have a bunch of similar screenshots.  Battery might last 3 or 4 hours if I'm not using the phone too heavily, but recently, even if it's at 70% it suddenly shuts off and says the battery is at zero, and you can't restart it unless you plug it in. It's just like having a landline!  Phone only works when plugged in, and, moronically, it's manufactured without a replaceable battery.  Very expensive hunk of junk.  

Re: Moto Z Force Droid extreme battery drain since Oreo update

Matriarch831
Miembro

Husband and I have the same problems! God forbid you take a photo! I have been trying to upgrade and Verizon has become the biggest nightmare I have ever had. Worst customer service ever!

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Re: Moto Z Force Droid extreme battery drain since Oreo update

Community Manager
Community Manager

Having device issues is never ideal, DoneWithMotorola. I am happy to assist. When your phone shuts down, are you using a specific application? Also, is there any physical damage to the device? Lastly, when you go to restart the device when it's not plugged in, which restart method are you using?

GregL_VZW

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