I have a bunch of similar screenshots. Battery might last 3 or 4 hours if I'm not using the phone too heavily, but recently, even if it's at 70% it suddenly shuts off and says the battery is at zero, and you can't restart it unless you plug it in. It's just like having a landline! Phone only works when plugged in, and, moronically, it's manufactured without a replaceable battery. Very expensive hunk of junk.
Husband and I have the same problems! God forbid you take a photo! I have been trying to upgrade and Verizon has become the biggest nightmare I have ever had. Worst customer service ever!
Having device issues is never ideal, DoneWithMotorola. I am happy to assist. When your phone shuts down, are you using a specific application? Also, is there any physical damage to the device? Lastly, when you go to restart the device when it's not plugged in, which restart method are you using?