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Moto Z Droid problem: Battery drain and more

BETSCH37
Miembro

In the past month I have been experiencing the battery draining, the phone shuts off on its own, just had it at 100% to go into safe mode and check it and it immediately went to 41%.  Need to keep it charging all the time.  Very discouraging as I have had other Moto phones and never any problems like this.  In reading others questions this seems to be an ongoing problem.  Is there a fix?

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Re: Moto Z Droid problem: Battery drain and more

seanc_vzw
VZ Employee Emeritus

Having your battery working at all times is mandatory. We are here to help turn this around. A private message has been sent so we can assist you further.

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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