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Why does my LG G3 battery drain so fast after lollipop install?

lalal5g
Miembro

I have an LG G3, and so does my husband and two of my sons, we are all having issues with the battery on our LG G3's. We loved our phones when we first got them but unfortunately Lollipop has screwed them all up.


When I first got my phone I never even noticed what my battery level was because it would last all day so I didn't have to check it or worry that it was going to die when I really needed it. It also gets really hot at times. I really don't know what to do about this or if there's anything that can be done. I'm super unhappy with my phone (as are my hubby and sons).

Things I've done to try and fix this problem:

I've factory reset my phone twice.

I use Smart Cleaning regularly and clear running apps regularly also.

I've uninstalled apps that I don't use often (which is BS that I can't just have apps I want because I have clear my apps to bare bones just to preserve some battery).

I've gone into a Verizon store and gotten a new SIM card.

I restart it probably every few days.

I would appreciate any suggestions to fix this issue for all of us...Thanks in advance!

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Re: Why does my LG G3 battery drain so fast after lollipop install?

Snn5
Líder Sénior

I wonder if perhaps, when you factory reset the phones if maybe you allowed the apps and app data to restore when you re-set up the phones.  Factory resetting without app restore really helps alleviate the battery issues, because basically, when the system went from KitKat to Lollipop, a lot of apps were not optimized to run on the new system.  Starting from scratch with NOTHING restored app-wise and then re-downloading fresh optimized copies usually resolves these issues.

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Re: Why does my LG G3 battery drain so fast after lollipop install?

lalal5g
Miembro

Thanks, but no, I didn't have the app data restore. It was a clean restore...didn't help. Smiley Sad

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Re: Why does my LG G3 battery drain so fast after lollipop install?

vzw_customer_support
Asistencia al cliente

We want you loving your phones again, lalal5g. Let's check into additional troubleshooting options. The good news is that your device can have the software repaired. Here's the link to do that. http://vz.to/1fAKWW9
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