My son is in China for the summer and bought a China Mobile SIM card to use in his LG G6. He can make calls and send / receive texts, but can't get data. Is this likely to be a problem with the phone or with the SIM card or China Mobile plan?
Hola, steve_loco, we're concerned to learn that your son is not able to use data with the Chinese SIM card, and we'd love to help. We recommended making sure the data roaming is enabled using the guide in the following link: https://www.verizonwireless.com/support/knowledge-base-210874/. If this is enabled and problem continues, then he needs to contact China Mobile, so they can make sure his data is provisioned properly.