SIM Card is not recognized in my son's LG G3.
AllyEd64
Newbie

My son's LG G3 won't recognize the SIM card. He can send text and receive text messages and has internet access, but cannot make or receive phone calls. Has anyone had this happen?

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Re: SIM Card is not recognized in my son's LG G3.
vzw_customer_support
Customer Service Rep

Let's get that device receiving phone calls. Have you tried removing and reinserting the SIM Card yet? To do that follow the steps here: http://www.verizonwireless.com/support/knowledge-base-112724/ .
TimothyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: SIM Card is not recognized in my son's LG G3.
vzw_customer_support
Customer Service Rep

Let's get that device receiving phone calls. Have you tried removing and reinserting the SIM Card yet? To do that follow the steps here: http://www.verizonwireless.com/support/knowledge-base-112724/ .
TimothyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: SIM Card is not recognized in my son's LG G3.
AllyEd64
Newbie

We have tried that. It didn't work.

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Re: SIM Card is not recognized in my son's LG G3.
vzw_customer_support
Customer Service Rep

Let's get to the bottom of this. Has your device worked with this SIM Card before. When was the last time you were able to place a call?
RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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