Can't connect to internet
Capplegate99
Newbie

Why won't my son's phone connect to the internet even at home. we can't connect I'm getting frustrated 😒😣. I was on hold for someone to fix it for 1 1/2 and no one helped me

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Re: Can't connect to internet
jav6
Champion - Level 3

Are you trying to connect using WiFi or cell data?  What error message(s) if any does he get?

...Just another VZW customer...trying to offer some assistance...
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