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can not receive text messages

Miembro

All of a sudden I can send a text message but can not receive.  My phone does say "mobile network state is disconnected"...does that matter as I can send a message just cant receive them?

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Re: can not receive text messages

Expert

Is your cellular data connection turned on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: can not receive text messages

Miembro

I assume so because it lets me send a message but how do I check it

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Re: can not receive text messages

Asistencia al cliente

booptydiva

Sorry to hear about the trouble with receiving messages! We definitely want to get you back up and running at 100%. Are you still having this issue? Is it just picture/video messages you're having trouble with or regular text messages?

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: can not receive text messages

Miembro

Regular text messages.

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