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I have no idea how or who to call to block service data!

Miembro

I have a KIN 2, and I really need to block my service data, because it racked up to $184.39! And I don't even know how! I thought wifi was free... like idk LOL I just would like to block it so that it would stop overcharging! Thanks..

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Re: I have no idea how or who to call to block service data!

Miembro

You can block it under "MY VERIZON".  I have mine blocked so I never get any charges when using the WIFI.  Just remember you will only be able to access the internet when you are somewhere that has WIFI.

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Re: I have no idea how or who to call to block service data!

Miembro

I know that's where I am... but I dont' know what to do after that Smiley Sad Like, it's charging really unreasonable... and I didn't even do anything!

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Re: I have no idea how or who to call to block service data!

Miembro

If you did select DATA BLOCK there is not way you can be charged because you will ONLY be able to use the WIFI.

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Re: I have no idea how or who to call to block service data!

Miembro

call verizon customer service and ask that a block be placed on the device.  had the same issue with a family members kin.  has been replaced 3 times.  Finally replaced with a Samsung which doesn't have Wifi.

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Re: I have no idea how or who to call to block service data!

Miembro

In features under my account:  This is how I disabled ALL data transmission.  I live in the Mountains, I can't get Data even if I wanted to, yet I found Back Up Assistant racking up the Data on my LG Cosmos.

https://wbillpay.verizonwireless.com/vzw/accountholder/uc/UCServiceBlocks.action

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