Hi soubrete,
I know the importance of being able to send and receive picture messages and I hope your issue has been resolved in the interim. Where were you located while experiencing the problem? Additionally, you mentioned checking your network connections. I would also suggest checking to ensure that you are not connected via Wi-FI. Here are the steps to turn Wi-FI On/Off . If you are still unsuccessful please DM me your wireless number. I look forward to hearing from you soon.
Thanks for your contribution to our community forums,
AyaniB_VZW
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