cancelar
Mostrar resultados para
Busca en su lugar
Quieres decir:
Highlighted

MiFi 8800L

RyanC13
Miembro

My hotspot recently started rebooting at random.  I have reset, taken battery out, replaced battery,  and tried removing SIM and replaced.  Nothing has helped????

0 Me gusta

Re: MiFi 8800L

Community Manager
Community Manager

I would certainly recommend troubleshooting this issue using our troubleshooting guide online. You can do so using this link: https://www.verizonwireless.com/support/verizon-jetpack-mifi-8800l-troubleshooting/#/main/device/&MI....

EstevanC_VZW

0 Me gusta

Re: MiFi 8800L

p_a_sanders
Miembro

Mine just started doing this also. Did you get any resolution?

0 Me gusta

Re: MiFi 8800L

Community Manager
Community Manager

 

p_a_sanders,
We are working with the vendor to investigate the behaviors that have been displayed with the MiFi 8800L randomly power cycling. 
 

TamaraH_VZW

0 Me gusta

Re: MiFi 8800L

pklarkin
Miembro

Any updates?  Mine is rebooting more and more frequently.

0 Me gusta

Re: MiFi 8800L

Community Manager
Community Manager

Plarkin, I can understand the urgency of getting this figured out. This is still being reviewed by our Vendor. We do not have an ETA on a software update to repair this concern. - AlbertoR_VZW

0 Me gusta

Re: MiFi 8800L

RAPTOR_JOE
Miembro

We need this fix quickly.  Vendor says he has provided Verizon a fix but Verizon is not releasing it.

0 Me gusta

Re: MiFi 8800L

RAPTOR_JOE
Miembro

A month ago you said you were working with the vendor.  Do you have an update or ETA on the fix yet?

0 Me gusta

Re: MiFi 8800L

Community Manager
Community Manager

I would be concerned too if my Internet kept dropping, RAPTOR_JOE. We are still working on this with our vendors, and we do not have an ETR yet.

 

AnthonyC_VZW

0 Me gusta

Re: MiFi 8800L

chinmom
Miembro

My 8800L also reboots itself, and has been doing so since we got it last December.  However, the reboots are getting more and more frequent.  Many times we can't go more than a few minutes before the unit reboots.  It happens at least 20 - 30 times a day.  We have heard that Inseego provided Verizon with an update, but Verizon has not yet released it.  Is there a reason that Verizon is holding this update back?  Even if it's not a perfect update, anything would help!

0 Me gusta