Mine is constantly rebooting as well... It's basically a glorifield paperweight!
So far I haven't been able to get any asistance from Verizon. It's just over a month old. Have reset it, tried a different simm card all to no avail.
I have had my 8800 jet pack about four months it was fine for about three months no issues then it started dropping connection I have found after some manual testing it has something to do with being plugged in charging all the time , I went to the store and bought a multi zone programmable timmer set it up into four charge zones letting it shut off charging when not in heavy use , it took a couple times of adjusting the timmer to not have the bsttery die but I have not had it drop connection yet after four weeks seems to be the fix , I also run a 7730 on the other end of the house that I have never had any issue with other than Verizon choice to throttle back after 15 gigs of use on unlimited plan
Kristi46773, our goal is to ensure that any issues you are having with your Jetpack devices are resolved as quickly as possible. You mentioned that you have found a fix for your 8800 model, so do you still have an issue with it or the 7730 model at this time? If you're still having an issue, does this happen only indoors/outdoors or both? What devices are you connecting to each Jetpack?
Too bad this did NOTHING to fix the problem... It changed a couple things, like reconnects are quicker, but it still consistently reboots on it's own about the same frequency... Way to go on the testing department Verizon.. nice work... I mean really.. Coming from a software testing background, just how is it that you guys can not test these things out before dumping on the public?? Unreal... You figured you;d blast these broken leftover pieces of hardware out of your inventory on the unsuspecting public by giving them a steal of a deal on unlimited internet that can't even be used? Making the decision to bring this hunk of junk in to upgrade negates our unlimted plan.. so we are all stuck with this thing... bad move people.. You think the public is just that stupid? Do you not see the class action lawsuit coming your way?