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These Kbps have got to go. I appreciate the layout of these details as we discover whether it’s the device or the area.
To point us down the right pathway, you mentioned that you have a Verizon Wireless cell there too. Does the hotspot service from the cell differ from the Verizon Jetpack MiFi 6620L . If unsure how to check, then we’ll just need to make and model of your cell phone.
DavidH_VZW
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Not sure I understand the question. My phone is an old LG flip phone and has nothing to do with the Jetpack. I had a ticket through support that was closed with a garbage response in a text about needing to click on a link http://www.vzw.com/signal. Of course I can't do that with a flip phone. I called *611 and was told that response meant I was in a boderline coverage area. I explained I have lived in the same spot for 8 years and noting has changed. Regardless of whether my signal isn't the greatest the Jetpack used to work 24-7, now it doesn't a lot of the time. The tech got dowright rude when I brought up the issue of cell tower congestion. I told her I know next to nothing about the technology involved but common sense tells me thats what it is. I just ran two tests just recently at 2:19 am and got 2.7 Mbps and at 2:45 a.m. and got 3.3 Mbps. Obviously it bounced back up as most people are asleep right now. I think it is a combination of a mass exodus from satellite service, combined with kids getting out of school. I kept prompting the tech for an honest answer and if it was congestion just tell me. She said it was 'propretary information" regarding a possible congestion issue. Another thing that is annoying as I have been told conflicting answers on whether a signal booster can help, all from various Verizon employees. My closest neighbor 1/4 mile away has ATT, I am going to check how they are doing recently with their internet. Nothing I hate more than being condescended to and given garbage answers that try to hide the truth.
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I just watched that video, interesting that my trouble ticket concerned a Jetpack and they link me to a video about voice. What a joke!
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probably congestion since your speed issues coincide when people are likely to be on. Could be qutie few of your neoghbors had the same idea as you lately and switch to Verizon jetpack. it wouldn't take that many people deciding to use jetpack as home internet to clog the network.
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That is what I figured @boring. It is probably exacerbated by kids coming home from college and summer coming. I wish the Verizon techs I talked to would just be honest. I am 2.56 miles from the tower as the crow flies it is wooded, with open areas for farms but pretty flat. Odd they consider that I live in a borderline coverage area. I wonder if all towers are not created equal and mine is on the inadequate side. At 8am I got a speed of 10 Mbps. I will see when it slows.