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How can I change my jetpack from 4G to 3G?

Miembro

I would like to toggle back and forth between 4G and 3G, can someone explain how I can do that? ¡Gracias!

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Re: How can I change my jetpack from 4G to 3G?

Leader

See page 54 of the 5510 User Manual:

http://www.nvtl.com/files/4513/6218/1792/UG_MiFi_5510L_VZW__30Jan2013.pdf

You will have to sign into the Jetpack and switch the Preferred Network Technology from Automatic to EVDO only to manually move to 3G network.

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Re: How can I change my jetpack from 4G to 3G?

Leader

Confirm your specific Jetpack model for us.  Then we can look at the User Guide for confirmation on the features and steps that are available.

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Re: How can I change my jetpack from 4G to 3G?

Miembro

It's Jetpack model 5510L

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Re: How can I change my jetpack from 4G to 3G?

Asistencia al cliente

AMAE_21, no worries. That device does all the work for you. 4G devices are designed to retrieve signal from the nearest and best wireless tower in the area. As a result, signal will automatically fluctuate when service migrates from 4G to 3G based on your location.

Haz clic http://vz.to/2iRcQlv for more device support if you need it.

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How can I change my jetpack from 4G to 3G?

Leader

See page 54 of the 5510 User Manual:

http://www.nvtl.com/files/4513/6218/1792/UG_MiFi_5510L_VZW__30Jan2013.pdf

You will have to sign into the Jetpack and switch the Preferred Network Technology from Automatic to EVDO only to manually move to 3G network.

View solution in original post

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Re: How can I change my jetpack from 4G to 3G?

Sr. Member

Yup, this is done through the admin page at:

my.jetpack 

Once signed in as admin you will want to set the technology as mentioned from automatic to EVDO (Evolution Data Optimized/3G)

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