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Travel Pass / wifi only / Costa Rica / still getting charged $10 day

Matulaitis
Miembro

iphone 6, Airplane Mode, using local wifi.  Still getting charged $10 a day Travel Pass.  This is in Costa Rica, and happened last year as well.  Same setup, did not get charged on recent trips to Japan and Argentina.

Using web browser, email, and texting to another iphone user.

???

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Re: Travel Pass / wifi only / Costa Rica / still getting charged $10 day

Community Manager
Community Manager

This is very concerning to see, Matulaitis. I don't want to see you getting charged for a service that is not being used. TravelPass will only be triggered when you place or answer a call, send a text, or use cellular data. I have sent you a Private Message here on the forum. Ingresa a https://community.verizonwireless.com/inbox so I can look into what is triggering that usage.

 

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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