sim puk number
gabrielstinson

My phone locked itself and im trying to figure out my sim puk number. i looked on here and it says unknown is there any other way i can find out the sim puk number or somehow unlock my phone?

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Re: sim puk number
stargazer72460
Specialist - Level 1

Log into your account at verizonwireless.com.  Once logged in, it will show a picture of your phone (the picture may be different if you are not the account owner).  Click on this picture (even if it isn't your phone).  It will take you to anther screen that will display pictures of all the phones on the account.  If you have to, choose the phone that is yours by clicking on the picture. Look below that and a larger picture of the phone will be there.  There will be some text to the right of this picture, look to the end of the text and there should be a link that will show you what you PUK code is.  If it doesn't you may want to call Verizon.

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Re: sim puk number
vzw_customer_support
Customer Service Rep

Good afternoon gabrielstinson,

Its quite easy to resolve this in most cases! The steps that @stargazer72460 provided are great tips. If still an issue, please send me (AdamE_VZW) a direct message so I can assist further.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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Re: sim puk number
nayibisaie
Enthusiast - Level 1

Hi, my phone is asking for a PUK, and that number isn't showing under My Device under My Pin and Unblocking Key(PUK). HELPPPP I need this solved ASAP.

Re: sim puk number
vzw_customer_support
Customer Service Rep

Hi nyibisaie,

Thanks for checking the steps previously provided, it's much appreciated! I'm definitely able to help you with your PUK code. I've followed you, please follow me back and send me a DM with your name and phone number. I'll be happy to help!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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Re: sim puk number
badoo
Enthusiast - Level 1

i need to unlock my HTC Thunderbold Verizon CDMA

<< Personal information removed to comply with >>

Verizon Wireless Customer Support i need you hepl please

Message was edited by: Verizon Moderator

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