so i got to vzw internet barly working and find this page
http://support.verizonwireless.com/support/devices/knowledge_base.html/17486/&lid=sayt&sayt=icmp*
cool a ping test
run it says all well no loss
i know that something is wrong so figure i'll run a tracert on same address
heres the results
Tracing route to lax02s20-in-f19.1e100.net [74.125.224.147]
over a maximum of 30 hops:
1 2 ms 2 ms 2 ms 192.168.43.1
2 * * * Request timed out.
3 167 ms 31 ms 48 ms 49.sub-69-83-13.myvzw.com [69.83.13.49]
4 153 ms 40 ms 39 ms 194.sub-69-83-13.myvzw.com [69.83.13.194]
5 157 ms 47 ms 54 ms 180.sub-69-83-2.myvzw.com [69.83.2.180]
6 * * * Request timed out.
7 161 ms 39 ms 40 ms 101.sub-66-174-17.myvzw.com [66.174.17.101]
8 49 ms 38 ms 39 ms TenGigE0-0-1-0.GW14.BOS4.ALTER.NET [152.179.2.97
]
9 155 ms 47 ms 38 ms 0.ge-5-1-0.XL3.BOS4.ALTER.NET [152.63.18.197]
10 162 ms 59 ms 100 ms 0.xe-6-1-2.XT1.NYC4.ALTER.NET [152.63.0.166]
11 67 ms 50 ms 68 ms TenGigE0-6-0-5.GW8.NYC4.ALTER.NET [152.63.25.214
]
12 * * * Request timed out.
13 172 ms 57 ms 54 ms 209.85.255.68
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 133 ms 113 ms 119 ms 64.233.174.193
20 120 ms 119 ms 133 ms 209.85.250.251
21 228 ms 128 ms 117 ms lax02s20-in-f19.1e100.net [74.125.224.147]
Trace complete.
tell me another lie vzw
any others having conection problems ?
1 is my computer
2 is there phone lol it times out evertime
my question is
are you also having bad internet connection and timeout issues
ronzos wrote:
i'm unauthorised to edit my own post funny vzw
is vzw fyi
There is a five minute window to edit your post on the Verizon Wireless Community forum.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
here todays test info
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner.YOUR-XHTR8HVC4P>tracert 74.125.224.147
Tracing route to lax02s20-in-f19.1e100.net [74.125.224.147]
over a maximum of 30 hops:
1 2 ms * 2 ms 192.168.43.1
2 * * * Request timed out.
3 146 ms 38 ms 38 ms 49.sub-69-83-13.myvzw.com [69.83.13.49]
4 156 ms 39 ms 39 ms 194.sub-69-83-13.myvzw.com [69.83.13.194]
5 44 ms 47 ms 31 ms 180.sub-69-83-2.myvzw.com [69.83.2.180]
6 * * * Request timed out.
7 161 ms 32 ms 37 ms 101.sub-66-174-17.myvzw.com [66.174.17.101]
8 60 ms 43 ms 31 ms TenGigE0-0-1-0.GW14.BOS4.ALTER.NET [152.179.2.97
]
9 160 ms 46 ms 50 ms TenGigE0-5-4-0.GW8.NYC4.ALTER.NET [152.63.18.206
]
10 158 ms 77 ms 41 ms google-gw.customer.alter.net [152.179.72.62]
11 172 ms * 169 ms 209.85.255.68
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 217 ms 119 ms 127 ms 64.233.174.189
18 232 ms 119 ms 118 ms 209.85.250.251
19 228 ms 113 ms 117 ms lax02s20-in-f19.1e100.net [74.125.224.147]
Trace complete.
when do you think you will give us back are good internet
in no way is this worth 150 bucks a month for unlimited
for the tec guy/girl that will look into this on Friday 11/29/13
PER YET ANOTHER CALL TO VZW THEY CLOSED THE TICKET
on the poor internet connection said my fault weak signal
128db+ and 4 or 5 bars all the time
disabled at home phone almost never moves
been fine for last 5 years problem started about 4-5 months ago and is getting worst as time goes by
replaced phone did not help
always hop 2 time out error on ping and tracert test5s
hop 1 is my pc
hop 2 is the phone or tower and always fails
hop3 looks like tower to t-1 or ocx type phone line
after that i don't care i see your having problems and have work a rounds in place for hub/backbone issues
well i do care but are not my problem mine is always failing hop 2 the phone
this looks like a software issue to me and ttl on the phone may need to be increased or unblocked
icmp fail also
in the past month i have tested a driod 4 a droid max a samsung 3 and a strait talk phone all show hop 2 fail always
both tethered and hotspot fail hop2
please call me tec guy and dont close the ticket till this problem is fixxed like last time
oh more info 10.183.123.80 i think is the hidden local internal phone address is hop 2
C:\Documents and Settings\Owner.YOUR-XHTR8HVC4P>ping 10.183.123.80
Pinging 10.183.123.80 with 32 bytes of data:
Reply from 10.183.123.80: bytes=32 time=2ms TTL=64
Reply from 10.183.123.80: bytes=32 time=3ms TTL=64
Reply from 10.183.123.80: bytes=32 time=2ms TTL=64
Reply from 10.183.123.80: bytes=32 time=3ms TTL=64
Ping statistics for 10.183.123.80:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2ms
C:\Documents and Settings\Owner.YOUR-XHTR8HVC4P>tracert 10.183.123.80
Tracing route to 10.183.123.80 over a maximum of 30 hops
1 2 ms 2 ms 2 ms 10.183.123.80
Trace complete.
so again i think its a software issue or error in resolving dns names on the phone
maybe a subnet mask not bound
here is a log of
is the internet connected yes or no
all that in under 3 hours
maybe you can find something wrong by time on your side
25 November 2013,9:23:26 PM,DOWN
25 November 2013,9:23:30 PM,UP
25 November 2013,10:49:18 PM,DOWN
25 November 2013,10:49:35 PM,UP
25 November 2013,10:49:38 PM,DOWN
25 November 2013,10:49:39 PM,UP
25 November 2013,10:50:23 PM,DOWN
25 November 2013,10:50:24 PM,UP
25 November 2013,10:53:54 PM,DOWN
25 November 2013,10:54:11 PM,UP
25 November 2013,10:54:14 PM,DOWN
25 November 2013,10:54:54 PM,UP
25 November 2013,10:54:55 PM,DOWN
25 November 2013,10:55:00 PM,UP
25 November 2013,10:55:00 PM,DOWN
25 November 2013,10:55:12 PM,UP
25 November 2013,10:55:16 PM,DOWN
25 November 2013,10:56:02 PM,UP
25 November 2013,10:56:07 PM,DOWN
25 November 2013,10:56:10 PM,UP
25 November 2013,10:56:17 PM,DOWN
25 November 2013,10:56:25 PM,UP
25 November 2013,10:56:27 PM,DOWN
25 November 2013,10:57:13 PM,UP
25 November 2013,10:57:17 PM,DOWN
25 November 2013,10:57:59 PM,UP
25 November 2013,10:58:02 PM,DOWN
25 November 2013,10:58:02 PM,UP
25 November 2013,10:58:07 PM,DOWN
25 November 2013,10:58:30 PM,UP
25 November 2013,10:58:32 PM,DOWN
25 November 2013,10:58:48 PM,UP
25 November 2013,10:59:08 PM,DOWN
25 November 2013,10:59:45 PM,UP
25 November 2013,10:59:48 PM,DOWN
25 November 2013,11:01:58 PM,UP
25 November 2013,11:02:03 PM,DOWN
25 November 2013,11:02:14 PM,UP
25 November 2013,11:02:18 PM,DOWN
25 November 2013,11:02:33 PM,UP
25 November 2013,11:02:33 PM,DOWN
25 November 2013,11:02:59 PM,UP
25 November 2013,11:03:03 PM,DOWN
25 November 2013,11:03:08 PM,UP
25 November 2013,11:03:08 PM,DOWN
25 November 2013,11:03:09 PM,UP
25 November 2013,11:03:18 PM,DOWN
25 November 2013,11:03:22 PM,UP
25 November 2013,11:03:38 PM,DOWN
25 November 2013,11:03:42 PM,UP
Hi ronzos - I appreciate the detail that you have offered while troubleshooting your device. Let's work to bring back the reliable service that you should expect! May I have your zip code to reference the area? Does this happen indoors and out? How does the phone perform in real time usage of web and apps? I look forward to your reply!
Thank you,
YaleK_VZW
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