Re: Htc getting the Verizon short stick
michaeljtimko
Specialist - Level 1

That what I use it for at work 🙂

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Re: Htc getting the Verizon short stick
Obione-Kanobi-1
Enthusiast - Level 2

Seems kind of ridiculous that the Rezound came out first was touted as the best of the best and Verizon said they would have ICS as one of the first to recieve it and now only the 2 out of 3 hare getting it. And to be honest I would take the Rezound over the other 2.

Verizon seems to have misplaced their values as to where the money comes from. I take my business to where I am treated like a human being not a $$$$$$$$. You want my money then fix the issues and quit being lazy about it.

And about the $30.00 add on they will not be getting it out of me again. I will hang on to the Rezound tilly my time is up and wait even longer if I have to. Sooner or later the Quads will get most of the bugs ironed out and then I will look elsewhere for someone who will treat me like a custommer should be treated.

Sorry Verizon you have everything I have communication wise where I live and you will be loosing it one year at a time. That rings out of your cash register about $500 a month.  My best  regards to anyone that continues on with them.  And do not make promises that you cannot keep.

Re: Htc getting the Verizon short stick
boobdole
Contributor - Level 2

Ok first off as for jelly bean on rezound , it's not gonna happen Yes, it will, you'll see. Look at the PR mess Verizon has head had with the rezound I haven't seen very much news about this phone at all, really. Dirt First offdeffinetly definitely the best phone on Verizon's network and it has gotten zero push compared to the crappy Motorola garbage This part I agree with. Second we were promised ICS almost 5 months ago no, we were not.  We were actually NEVER promised ICS, even if it was written on a poster.  Oh, yeah, what WAS written on that poster was that it will receive an upgrade in early 2012.  That is a very generic time frame and, unless you have something signed with your contract, it's not a promise.  THAT never happened . HtC has stated that the rom has been ready now for several weeks No, they haven't but verizon isn't doing squat until Motorola hardware firmwareis done that actually wouldn't surprise me, but there is nothing saying they can't do that. So I expect to be dragged along till end of July knowing the way Verizon is . Finally the rezound is just about discontinued at this point . It's life cycle ends in July Don't know where you got THAT one from, left field, maybe?. We don't even have ICS yet let alone Verizon caring enough to even bother trying to please us when that launches . Next on my rant is Verizon passing up the HTC one series That was a mistake, but I just signed a contract, so it doesn't bother me too much. Verizon has its heads so far up Motorola rear that they actually passed up THE premiere phone line from HTC probably........ Come on really but they keep putting out more and more Motorola garbage I wouldn't exactly call them garbage, their they're decent phones, just not for me. I aware it seems huh? every week there's another crappy razor ish phone coming out There's There are only three that would fit this description, with the D4 filling a niche by having a slide out keyboard. HTC has recently said that the new buisness business model is working on end android devices no more of this cheap low end garbage . They want to focus on high quality , and I think the one series shows that . And yet again as a Verizon customer we get the shaft . Sorry to say but other carriers are looking more and more acceptable and you can always go to those other carriers.

There were some additional edits.  I just wanted to be as helpful as you were and make sure we didn't miss anything. 

Re: Htc getting the Verizon short stick
AZSALUKI
Legend

boobdole wrote:

Ok, first off, as for jelly bean on the rezound , it's not gonna  going to happen. Yes, it will, you'll see. Look at the PR mess Verizon has head had with the rezound. I haven't seen very much news about this phone at all, really. Dirt First, offdeffinetly it is definitely the best phone on Verizon's network and it has gotten zero push compared to the crappy Motorola garbage This part I agree with. Second, we were promised ICS almost 5 months ago no, we were not.  We were actually NEVER promised ICS, even if it was written on a poster.  Oh, yeah, what WAS written on that poster was that it will receive an upgrade in early 2012.  That is a very generic time frame and, unless you have something signed with your contract, it's not a promise.  THAT never happened . HtC has stated that the rom has been ready now for several weeks, No, they haven't but verizon isn't doing squat until Motorola hardware firmwareis done that actually wouldn't surprise me, but there is nothing saying they can't do that. So I expect to be dragged along until the end of July, knowing the way Verizon is . Finally, the rezound is just about discontinued at this point . It's life cycle ends in July Don't know where you got THAT one from, left field, maybe?. We don't even have ICS yet, let alone Verizon caring enough to even bother trying to please us when that launches . Next on my rant is Verizon passing up the HTC one series That was a mistake, but I just signed a contract, so it doesn't bother me too much. Verizon has its heads so far up Motorola's rear that they actually passed up THE premiere phone line from HTC probably........ Come on, really, but they keep putting out more and more Motorola garbage I wouldn't exactly call them garbage, their they're decent phones, just not for me. I aware it seems huh? every week there's another crappy razor ish phone coming out There's There are only three that would fit this description, with the D4 filling a niche by having a slide out keyboard. HTC has recently said that the new buisness business model is working on high end android devices. no more of this cheap, low end garbage . They want to focus on high quality , and I think the one series shows that . And yet again, as a Verizon customers, we get the shaft . Sorry to say, but other carriers are looking more and more acceptable and you can always go to those other carriers.

There were some additional edits.  I just wanted to be as helpful as you were and make sure we didn't miss anything. 

if we are going to do this, then i'm a stickler for commas!!!!

Re: Htc getting the Verizon short stick
michaeljtimko
Specialist - Level 1

If its not obvious yet, Verizon is getting in bed with Motorola Mobility.  Once the sale is final and Google owns it, Verizon wants to be the premier partner much in the same way they got the Nexus last year.   

Verizon is only looking at dollar signs and not thinking about the customers they already have.  The Razr and Rezound came out 4 days apart.  If it has been a month or two or three, then I could a see reason why the Razr should have been first out the gate.   

I really think that the reason HTC put the change log up is that they are fed up with Verizon's cozying up to Motorola.  By posting the change log they told all of us the update was ready, but Verizon is keeping it from you. 

This all being said, there was a really good article on CNET about AT&T and how they have reversed their fortunes when it comes to Android.  It said that during the holiday Season, Verizon landed three of the best smartphones and AT&T was left in the dust.  However, since Christmas, they landed the HTC One X, and there going to be first out the gate with Galaxy S3.   

The only thing we have to show for it is Vaporware called the Droid Incredible 4G and pre-order dates for the S3 set for mid July. 

If Verizon wants to reclaim their supremacy in Android, there are a few things they can do: 

1) If an Android OS update is ready, put it out.  Verizon needs to start thinking about their existing Android customers as much as they see dollar signs in new phone sales  When our contracts come due some us will remember how Verizon bungled these software updates 😞

2) Get rid of this stupid idea to make those of us with grandfathered data plans to pay full price if we want to keep it.  If 5% of the customers have unlimited data... why are we such a threat?

3) Start offering one year contracts again.  Smartphones change like Moore's Law for CPU's on steroids.  I would pay a little more for a phone if I didn't have to wait two years between contracts.  Instead of paying $249 for the Galaxy S3, make it $350 to $400 on a one year contract.  Verizon needs to get creative and quit alienating their customers if they want to stay number one.

4) This is tied to three, but if three is unpalatble, then Verizon could offer special upgrade options like ATT has done with the iPhone.  I have a line that will upgrade in October.  I called Big Red Customer Dis-Service to see if they would be willing to work with a long standing customer to get him to buy the new Galaxy S3.  I was told flat out the upgrade dates are the upgrade dates.  I thought Verizon was in the business to make money.  They could have made $249 off the sale and two more years on that line for an additional $240.  Would it really hurt Verizon to come to us and say, hey you got six months left on this contract.  We will let you upgrade early.

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Re: Htc getting the Verizon short stick
AZSALUKI
Legend

michaeljtimko wrote:

4) This is tied to three, but if three is unpalatble, then Verizon could offer special upgrade options like ATT has done with the iPhone.  I have a line that will upgrade in October.  I called Big Red Customer Dis-Service to see if they would be willing to work with a long standing customer to get him to buy the new Galaxy S3.  I was told flat out the upgrade dates are the upgrade dates.  I thought Verizon was in the business to make money.  They could have made $249 off the sale and two more years on that line for an additional $240.  Would it really hurt Verizon to come to us and say, hey you got six months left on this contract.  We will let you upgrade early.

i hear what you're saying, but they allow an upgrade at 20 months. if they started letting us upgrade 6 months prior to that, then you're really talking about a one year contract. it would be nice. but they subsidize $400-500 in many cases, based on getting those fees for at least 20 months...not 14. and as far as a one year contract goes, if it was still going to be $400, then i would just pay the $600-700 in order to remain out of contract. they do need to figure something out though, because you are correct about smartphones. i can't hardly imagine keeping the same one for 2+ years. i'm hoping that, much like pc's, the actual price of them will come down. if the high end devices retailed at around $400, then many of us would likely just buy the devices and forget about contracts (like they do in europe)

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Re: Htc getting the Verizon short stick
commonsense101
Specialist - Level 2

Would it really hurt customers to pay full retail for their phones and not rely on assistance when purchasing a device they will use 350+ days a year for the next 2 years

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Re: Htc getting the Verizon short stick
mithmal
Contributor - Level 1

The Rezound came out first but didn't sell well. The Razr and Razr Maxx were the best selling Android phones for verizon so they get top priority. Sorry that sound stupid i know but that's verizon for you.

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Re: Htc getting the Verizon short stick
btg1
Enthusiast - Level 3

well I came very close to paying full price for my rezound in november, because I knew it would be a mistake to believe anything form verizon about an upgrade. foolish me fell for their crap again. well I won\t upgrage thru them again without some major corporate policy changes. had i been wise enough to purchase my phone elsewhere I wouldn't be locked into them again and they would lose the profits from the sale of a new phone.I would have continued my current plan without renewall and then see what interest they have in retaining me. thats the only way we'll ever get appropriate customer service again.

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Re: Htc getting the Verizon short stick
Tidbits
Legend

Carriers do not make money from sales of a new device...  Manufacturers do...  Carriers make money off the plans and services you use.  As long as you have service regardless of device you use they'll make money...

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