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Who else is having issues with Palm Pre2
I have owned every palm phone ever made and this one is riddled with the most issues ever.
1. Profile only loaded 1/3 of contacts from my old palm pre
2. 85% of the emails cannot load the body of the text
3. Must power off and on, then manually push in order to get emails.
Palm is not very helpful in solving issues. They continue to tell me they will call me back.
This is a shame because the keyboard fix since the palm pre plus is perfect now, but the corrupt email client is going to make me have to rethink my phone choice...
Solved! Go to Correct Answer
Hola,
Please ensure the sync settings are provisioned correctly by following the steps below:
You may also want to check the software version currently installed on your device. The latest version should reflect:
WEBOS 2.0.1 Build 100
To check the software version on your device, please follow the steps below:
Open the slide and press "D" or type "Device Info"
Selecciona Device Info
Scroll to Version or Build
Tap to change between version and build
Gracias.
Hola,
Please ensure the sync settings are provisioned correctly by following the steps below:
You may also want to check the software version currently installed on your device. The latest version should reflect:
WEBOS 2.0.1 Build 100
To check the software version on your device, please follow the steps below:
Open the slide and press "D" or type "Device Info"
Selecciona Device Info
Scroll to Version or Build
Tap to change between version and build
Gracias.
wel i cant say ive ran into this problem, just have a problem geting my live account to sync. but all i have to do is delete and re create it. and kelly, how much longer to update to 2.1?
We do not have any information at this time on software updates.
Muchas gracias
That last work around works for me, too. In fact, so well that I don't really consider it a problem (annoyance -- sure; problem -- not so much). An odd thing: If I tap the email in the very, very upper left corner, it usually opens fine. weird.
I have tried that,
tried erasing and recreating my yahoo account ,
I have the latest software update,
have checked the IMAP settings that are correct ,
yet I get this message every time I try to check my email:
Unspecified error:1299 - cookies got from server are empty. Invalid credentials. ( MojErr 3) -- src.commands.AuthYahoo Command.cpp:182
I just upgraded from a palm pre plus and had no yahoo trouble then.
I have been able to send 2 emails though... and my facebook account is working.
¿Alguien puede ayudarme?
thanks in advance
I contacted hp/palm support and after a long time on the phone and many restarts and so on they came up with a solution that worked for me :
Instead of using the preinstalled yahoo settings when creating your account, instead using just "mail" and enter the same settings as for the yahoo.
( imap).
I hope it works for others too!