Why am I having issues with my my pixel XL software update?
KEVBAL42
Enthusiast - Level 2

I'm having trouble downloading an update for my pixel phone I got it on the 21st of October and the update is 48.2mb in size and when I go to update it I keep getting couldn't update installatiuon problem I have tried everything I even factory reset the phone and waited a day still the same thing anyone have any ideas should I exchange it seems to be a manufacturing defect or something

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Re: pixel XL software update issue
KEVBAL42
Enthusiast - Level 2

Thank you all for the help it was a manufacturer defect got a new one all

up to date everything running smooth best phone I've had well besides the

s7 edge but all good thank you all

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Re: pixel XL software update issue
radgatt
Contributor - Level 2

Have you tried taking the sim card out and then updating? This is weird. Makes no sense why it would say that the update failed.

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Re: pixel XL software update issue
KEVBAL42
Enthusiast - Level 2

I have not tried taking the sim out yet but I will give that a try I know

right this is a first I went to Verizon and Google about it both said just

wait it will push thru but it's been over 2 weeks so something is up

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Re: pixel XL software update issue
jhnstn00
Enthusiast - Level 1

Factory reset is best option. try it a second time if you have not. You should call Verizon for replacement device.

If you are daring and have a couple hours to download install android syste developer kit & to learn how to sideload the update, http://www.droid-life.com/2016/11/07/novembers-android-security-update-rolling-factory-images-ota-fi...   That will get you next version.

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Re: pixel XL software update issue
cynindesign
Contributor - Level 2

Reboot your wifi?  BTW, did you get the  32 or 128gb?  58+gb is a pretty hefty update size for the brand new system....isn't it?

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Re: pixel XL software update issue
rcschnoor
Legend

They said 48.2 MB, not GB.

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Re: pixel XL software update issue
cynindesign
Contributor - Level 2

My bad, meant mb....did you get     a 32 or 128gb pixel xl?

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Re: pixel XL software update issue
KEVBAL42
Enthusiast - Level 2

Thank you all for the help it was a manufacturer defect got a new one all

up to date everything running smooth best phone I've had well besides the

s7 edge but all good thank you all

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Re: pixel XL software update issue
Bigboss3rm
Contributor - Level 1

So you has a s7 edge? I traded in a s7 edge for the xl 128. I still have one but I'm not a fan of touch wiz , matter of fact I hate it. I loved htc but everyone I have talked to loves this phone. I like my edge but the battery isn't what they say it is and the camera isn't either . sometimes it takes awesome pictures and other times my m8 looks better.. so what do you think.

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