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Google home mini

SNEHA0787
Miembro

Hi, i had pre ordered the pixel 2 and activated it on the 19th. I have still not received the google home mini

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Re: Google home mini

Community Manager
Community Manager

I appreciate you checking in with our rebate specialists already, Owlan8. The Google Home Mini will ship automatically to qualifying customers and we're doing everything we can to get those shipped within 4 weeks after your new device is activated. I do apologize for the delay. I understand your added concern about the availability of the Google Home Mini but if supplies do end up running our, qualified customers will receive a $50 Prepaid Mastercard in its place.Thank you for your patience.

 

Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Google home mini

Community Manager
Community Manager

Sorry for any delay on the promotional offer, SNEHA0787. Please reach out to the offer team at either 844-408-8471 or www.vzw.com/digitalrebatecenter for support.

Verizon_Customer_Serivce

Follow us on Twitter @VZWSupport

If my response answered your question please click the *Correct Answer* button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Google home mini

phxdonald
Miembro

I purchased my Pixel 2XL at the Verizon kiosk in my local Costco on 10/11/17 and was shipped on 10/19/17.  I have not received any information about the free Home Mini yet.  I called the Digital Rebate Center, but they could not find anything listed under my phone number.  I also tried the website, but don't have a promo code to enter.  How can I check the status of my Home Mini?

-D

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Re: Google home mini

Owlan8
Miembro

I pre-ordered from within the Verizon app. Still nothing. It's already been a couple of weeks since the people who bought it direct from Google got their codes. When will we get ours?

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Re: Google home mini

phxdonald
Miembro

Owlan8 I talked with the Verizon Rebate Center today and got a canned answer of due to unexpected response to this promotion, it could take longer than normal to receive the redemption code.  They basically told me to wait another 15 days.  My fear is that with the current Black Friday deal of $29 Home Minis that they will be out of the free ones

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Re: Google home mini

Community Manager
Community Manager

I appreciate you checking in with our rebate specialists already, Owlan8. The Google Home Mini will ship automatically to qualifying customers and we're doing everything we can to get those shipped within 4 weeks after your new device is activated. I do apologize for the delay. I understand your added concern about the availability of the Google Home Mini but if supplies do end up running our, qualified customers will receive a $50 Prepaid Mastercard in its place.Thank you for your patience.

 

Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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