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Google Pixel 4 and Wireless Charging Pad Issue

AUNTEE961
Miembro

Hola Community,

I am having an issue with my Verizon Wireless charging pad and my Google Pixel 4.

There are times where I'm able to fully charge my phone without issue, and then there are times where I can barely charge. The LED light turns white when it begins to charge and then a few minutes later, flashed red.

I take my phone off the wireless charger and put it back on immediately, the LED light does not turn on. After I take the phone off for a few second and put it back on, the LED lights turns on white, indicating it's charging. A few minutes later, back to flashing red.

I find myself repeating this process 2-3 times before I'm able to get this charger to fully charge my phone, which is quite annoying and is unreliable if I need to overnight charge my phone.

2 things to keep in mind, this issue occurs regardless if my phone's case is ON or OFF, this issue still persists.

I'm using the following wireless charger in the link below.

https://www.verizonwireless.com/products/verizon-wireless-charging-pad-qi-compatible-fast-charge/#re...

Any ideas as to what this could be about?

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Re: Google Pixel 4 and Wireless Charging Pad Issue

Klue
Sr. Member

Try a different charger and see if the problem follows.

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Re: Google Pixel 4 and Wireless Charging Pad Issue

Community Manager
Community Manager

Sorry to hear about the issues with wirelessly charging your Google Pixel 4, AUNTEE961. That's certainly not the experience we would want for you and we're happy to help out. Have you tried out a different wireless charger with your phone to see if the issues happen even with a different wireless charger? Is there any damage to either the charger or your phone at all? 

RyanM_VZW

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