Crazy unhappy
BRILAN99
Newbie

I bought the superized version of the Google Pixel 5 weeks ago at the local Verizon store. After I paid, they told me they didn't have one in stock and they'd have to ship it.  When I got home I checked the online status of my phone - it said it would take 5 WEEKS to ship!

5 WEEKS was up yesterday, and instead of getting my phone - it now says I HAVE TO WAIT 5 MORE WEEKS to get my phone!  That's messed up!! I am crazy unhappy with this situation - how do I get it resolved?

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Re: Crazy unhappy
Ann154
Community Leader
Community Leader

Just about everyone who ordered the Pixel XL 128 GB has had a long wait before the device ships to them. You could have picked a smaller device either the smaller phone or one with less internal memory space. Or you can patiently wait for Verizon to receive the stock from the manufacturer.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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