Re: Your upgrade failed   replaced my phone = Faulty charger!
robert71
Newbie

Thanks Christina. I believe I have done so.

Can you contact me at my E-mail address on file?

Regards,

Rob

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Re: Your upgrade failed   replaced my phone = Faulty charger!
Ann154
Community Leader
Community Leader

robert71 wrote:

Thanks Christina. I believe I have done so.

Can you contact me at my E-mail address on file?

Regards,

Rob

The reps on this community don't have access to your email address. You can send them a Direct Message after you have followed them in the community and they have followed you in the community and you have both accepted those follow requests using the steps in. It appears has already started by sending you a follow request. You have to accept the request under the "Actions" tab (red box with the checkmark in it) and send them a Follow request in return which they also have to accept. Then and only then can you send them a private message through the Direct Message system in the community forum.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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