Volume on droid 2

[EEYORE9374]

Since updating our Turbo 2 (there is 5 of us) we have niticed problems with the volume of ringer being supper low and times we can't hear the other person talking, but hang up and call them back it is fine.  ¿Alguna sugerencia?

[vzw_customer_support]

We understand your concern and want to get this resolved. Just to clarify, when you say there is 5, are all 5 devices Turbo 2's? Also may we ask if HD voice is on?

KleoL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[EEYORE9374]

Yes all 5 of the phones, 3 on my plan and 2 on my son's plan.  I have done a hard reset, made sure everything is turned up.  We own a tow business and because sometimes it don't even ring we have lost a few calls.  It's getting old.

[vzw_customer_support]

eeyore9374 I've sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.

DeloresK_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!