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How do I get my phone to start up past a blank screen?

Scalf
Miembro

My Android turbo screen has gone blank. Keeps trying to turn on. Can't turn it on or off and is quite hot.

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Re: Turbo

Snn5
Líder Sénior

Sounds like you'll need to try one of these methods:

DESC.   Perform a Factory Data Reset (Device Powered Off) - DROID TURBO by Motorola | Verizon Wireless

ON     Perform a Factory Data Reset (Device Powered On) - DROID TURBO by Motorola | Verizon Wireless

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Re: Turbo

Snn5
Líder Sénior

Hold Power and Volume down for 10-20 seconds.  That should simulate a battery pull and close open apps so that reboot starts fresh.

Re: Turbo

Scalf
Miembro

I have tried this repeatedly. It effectively turns the phone off. When I attempt to turn it back on, it vibrates once for 1 second makesbthe "log on" tones, screen remains blank. It does that repeatedly until I turn it off using the method you describe...

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Re: Turbo

Snn5
Líder Sénior

Sounds like you'll need to try one of these methods:

DESC.   Perform a Factory Data Reset (Device Powered Off) - DROID TURBO by Motorola | Verizon Wireless

ON     Perform a Factory Data Reset (Device Powered On) - DROID TURBO by Motorola | Verizon Wireless

View solution in original post

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Re: Turbo

TACCDad32
Miembro

Thanks for this tip - this worked for my Samsung Galaxy 9+ this morning when the display screen was blank and nothing would show when attempting to do a normal restart using the Power button.

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