An Accepted Solution is available for this post.
Dropped my Maxx
rmauk
Enthusiast - Level 1
‎03-11-2014 05:35 PM

I dropped my Maxx and the screen shattered. What are my options? (My X was much tougher.)

Labels (2)
Labels
Reply
9 Replies
An Accepted Solution is available for this post.
Re: Dropped my Maxx
B33
Legend
‎03-11-2014 06:52 PM

Since there isn't too much that a Local Store can help with, As in Damage unless you have the top tear Insurance which might cover the Damage I'd say your best bet is to contact Motorola Service I provided the Link to go from there..

Screen breakage usually comes from when the screen hit's at it's corner.!   can you estimate how far the Drop was..

https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/95874/p/30,6720,8882...

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
rmauk
Enthusiast - Level 1
‎03-12-2014 02:26 AM

The fall was less than 3'. It was in my shirt pocket and I was bent over.

Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
sleepycap2
Contributor - Level 1
‎03-12-2014 02:43 AM

I am sorry about your situation, my samsung has been doing well with its little screen and perfect resolution and i love it when my phone has photo editing options with several cute frames and little emo (some animated) emo to add into messages and photos.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
B33
Legend
‎03-12-2014 07:05 AM

I can understand how that could of Happen as I've put mine there as Well.! in my shirt pocket, The phones Length kind of makes it Vulnerable for this to happen.. I bought a GPS case a case Logic.. brand to put mine in Hopefully it will keep it Safe..

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
rcschnoor
Legend
‎03-12-2014 07:11 AM

Unfortunately, this type of damage would not fall under the manufacturers warranty. I know in the local malls around me, there are usually kiosks which advertise replacing cracked screens on cell phones. You may want to try something like that. I have never tried one of them, though. Good luck.

Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
izzymom98
Newbie
‎03-20-2014 05:52 PM

I asked one of those places and they said that it would cost $211 total - which would include materials and labor

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
B33
Legend
‎03-20-2014 06:15 PM

Your might give this Link a Look at if you haven't..

https://motorola-global-portal.custhelp.com/app/mcp/service/p/30,6720,8882//session/L2F2LzEvdGltZS8x...

Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
meowmix2477
Newbie
‎04-05-2014 08:50 AM

Same thing happened to me about 2 wks after getting this maxx. Motorola repair does charge a fee of 150- but worth it. My only concern is that these screens don't appear to be gorilla glass they shatter to the point of not being able to touch the screens....older razor maxx much stronger.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Dropped my Maxx
B33
Legend
‎04-05-2014 12:51 PM

If you have the Droid Max you have Gorilla G-3

http://www.corninggorillaglass.com/products-with-gorilla/motorola/DROID-MAXX-by-Motorola

Reply