Droid Trubo overheats and doesn't turbo charge in 15mins

[Mac2000]

I have had my droid turbo for 1 week now.  I've notice that it doesn't charge from 15% battery to 100% in the 15mins as stated with with turbo charger.  Also it gets very overheated.  Even on 5mins phone calls the phone is very hot.  Has anyone else experience this problem?

[ynggrsshppr91 · Accepted solution]

They never said it would charge 100% in 15 min to start with. And make sure you are closing out all the apps when not using them

[KellyArens]

15 minutes gets you an 8 hour charge.

[Mac2000]

No it didn't state 15mins in the manual but it did say lighting fast.  The salesman stated 15mins it's takes the same amount of time to charge the battery to 100% as my old LG 4.  I will be back in my local verizon tomorrow. I will be taking this one back.  I have never had a phone to heat up on face when I'm talking on it even for hours.  Thanks for your response.

[Mac2000]

@KellyArens thanks for the response but I dont even get 8 hours in 15mins it's as slow as my old LG 4.

Thanks

[ynggrsshppr91]

if you don;t want a phone that gets hot then you need a flip phone.

[Mac2000]

@ynggrsshppr91 great suggestion.  I just may consider that.

[Snn5]

What was an LG 4?

[DroidudeAZ]

If it were me,  I would try a Factory Data Reset which may solve the problem.  If they didn't help I would get it exchanged.