Call cannot be completed as dialed...
muki2013
Newbie

I keep getting a msg from Verizon: announcement 4 switch 4119-7 when I call a number. Its my boss' phone number. I cannot call tech support. I only have my cell phone. Does anyone know what this means?

Labels (2)
0 Likes
Re: Call cannot be completed as dialed...
kbark
Contributor - Level 2

Do you remember if it said anything else?  Also, are you calling him from your contact list?  Try dialing the # directly and see if it's the same.

0 Likes
Re: Call cannot be completed as dialed...
muki2013
Newbie

All it says is that the call cannot be completed as dialed and then gives me the announcement. Also, I did try to dial the number and still got the same result.

0 Likes
Re: Call cannot be completed as dialed...
SuzyQ
Community Leader
Community Leader

Are you using the full 10-digit phone number (no leading '1'?)

0 Likes
Re: Call cannot be completed as dialed...
muki2013
Newbie

I've tried both with and without the 1. Still same thing.

0 Likes
Re: Call cannot be completed as dialed...
kbark
Contributor - Level 2

Have you tried calling the # from another phone...maybe their # was accidentally forwarded to a non working #

0 Likes
Re: Call cannot be completed as dialed...
breezex
Specialist - Level 3

Am I missing something?  If this is only happening for one number, your boss' number, why can't you call tech support from your cell phone?

0 Likes
Re: Call cannot be completed as dialed...
budone
Legend

You can not call tech support from your own cell phone. (Customer service you can) But I am sure they have a friend, family member, work or a store nearby with a phone they could use.

To the OP, Are you having the issue when only in one location or does it occur anywhere?

Re: Call cannot be completed as dialed...
breezex
Specialist - Level 3

Learn something new every day.  Thanks, budone. 

0 Likes
Re: Call cannot be completed as dialed...
habeebee27
Enthusiast - Level 2

You can call tech support from your cell phone; *611 and then option 3 for tech support.

0 Likes