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did both things but didnt help
very agraving since phone did so good before the software update
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There is a small (.214) update that should be coming out that fixes the battery issue. Return it to about the same life as GB.
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If the Method you tried Did not Work or Help the Issue: Try doing the Factory Reset This Way..
Hard Reset: - Removes all personal data and sets device back to the stock state when you bought device...
From the Home Screen.. Go to Settings--> Privacy Then do the Following...
1. Uncheck "Back up my data" only-> under Settings/Privacy
2. Click Factory Data Reset/Reset Phone
3. After reset is complete only Active Phone but do not input Google Email information
4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"
5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.
These Instructions that i provided are from Wildman.. Thanks again Wildman b33
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SoccerRef12: When is this small update (.214) coming out, and where did you get the information about it? I googled .214 and got lots of forums and unofficial content and info, but nothing straight from Verizon's own mouth.
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There's already a .215. I did the .214 and noticed an improvement. .215 is a kernel update so I'd wait for it.
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.215 update also looks to strengthen 4G signal.
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how do u get these updates ? , i went to about pone, clicked for update , and it says im up to date
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Google. We cannot discuss them on these forums due to the TOS. You can PM me if you like.
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