Warranty replacement: Still have to wait 2+ weeks for a functioning phone?
Bandit390
Newbie

I called in on Aug 2 for a warranty replacement and the rep said I would have it on Aug 5. Aug 5 is here and no phone, no tracking number, and all I get from VZW is that the order is pending.

 

Has anyone got their warranty replacement right away or is it normal to be pushed to the back of the line?

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Re: Warranty replacement: Still have to wait 2+ weeks for a functioning phone?
mrscorp10
Newbie

because the orders are so backed up you still would have to wait as if you're getting a new one cause I as well am waiting on  another replacement for my droid x

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Re: Warranty replacement: Still have to wait 2+ weeks for a functioning phone?
TheGreatOne
Master - Level 1

There is a back up as it appears. All you will have to do is wait. That or you can try to get a different android phone.

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Re: Warranty replacement: Still have to wait 2+ weeks for a functioning phone?
markml0528
Newbie

i also got the verizon customer service people to order me a new replacement phone since mine was faulty and getting crappy call reception.  she said i have to wait until August 18th.......so im still waiting for august 18th to come along...

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