Voicemail notification will not clear; VZW will not help
arj9084
Newbie

Rep informed me he turned off VM but it is still notifying me of 5 messages and won't clear.  I use Google Voice but this is the VZW notification, not the google one.  Any ideas from non hostile service folks/customers? 

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Re: Voicemail notification will not clear; VZW will not help
Ms_Shonta
Contributor - Level 2

Try going back into the messages to listen to them. Listen to all the messages fully then select the option to delete them, once that is done do a soft reset on your phone steps are listed below.


A soft reset is the most useful tool for resolving a variety of issues. In most cases, a soft reset will not affect data on the device, unless the battery is very low.

  1. Press the Power key.

  2. Touch Power off.

  3. Touch OK.

  4. Press the Power key to power on the device.

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Re: Voicemail notification will not clear; VZW will not help
Zbq85
Newbie

I have tried all of the various measures to clear the notification screen.  None of them work.  So would like to turn it off on the phone.  how can this be done?  this is a worthless app if it cannot be fixed.

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Re: Voicemail notification will not clear; VZW will not help
Zbq85
Newbie

so if you have done this lots of times what do you do next ?

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