V Cast Media Manager will not recognize my phone!
CT12874
Newbie

When i pull up the media manager software and plug in my phone, it doesn't detect my phone on the left side of the screen.

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Re: V Cast Media Manager will not recognize my phone!
TominqueBo_VZW
Verizon Employee

Hello CT12874,

 

Vcast Media Manager is a great feature that I would like to help you experience!  I would like to suggest two things that may assist you.  Navigate to Settings>Applications>Development>Check USB debugging and power cycle your device.  When you power up and plug in your device at the very top you should be able to pull down the notification bar and I would like for you to choose USB mass storage and test Vcast Media Manager.  If you are successful great if your device is still not recognized please advise me so I may further assist.  Thank you.  

 

Click here for a list of Vcast Media Manager Requirements

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Re: V Cast Media Manager will not recognize my phone!
twtheodore
Newbie

I found this old post from last year, but it describes my situation.  Rhapsody will not recognize my Samsung Charge.  I've checked USB debugging and restarted the phone.  That didn't help at all.  Anything else I should try?

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