This JUST now happened to me and so I hopped onto the forum to find a fix. Seems that there is none, and that kind of sucks. 10 mins into my convo the noises started, sounding like the old dial-up internet connection noises. When I tried calling my friend back I heard the noises, and when she tried calling me back and I picked up, the noises where there too. I had to restart the phone. Hopefully this won't be a recurring problem. I already have to constantly restart my phone for the video issues...
Yeah there isn't a fix at all. I hope any of the verizon techs are reading this and are fully aware of what the problem is so that it can be fixed. That's exacty the same noise you described that I have, except it's ongoing within 1-2 days until I restart the phone. Can any of the verizon employees and or techs shed light on this matter that you are aware of the problem, what is causing it, and verizon is working on it?
Yes, I started this thread. I had this prob several times earlier on, happening randomly. But has been OK now for a few weeks. My main gripe now is dropped calls - happens more often than my old, simple phone. We think the new phone is simply too smart for its original, intended purpose! 😕
I know exactly what you mean. I used to have an LG Dare which very rarely dropped calls. Since I've had this phone, it randomly completely loses signal for a few seconds, which drops the call, then all the way up to 4 bars. Pretty annoying since my other nonsmart phone never completely just lost signal. Is there such a thing as....being too smart? We know the answer now. lol
kmd323 wrote:I have the exact same problem. This noise interrupts my phone calls sometimes ten minutes into the conversation. Other times, it can take 45 minutes. The only way to get rid of the noise is to restart my phone. My phone software is updated and I tried unchecking the Voice Privacy feature. I continue to have this problem.
Thanks to the community members for your input. Kmd323, does the issue your having with the noise interruption happening often or randomly? Where are you using your phone at when the noise issue happens? If you have updated the software on your device, perhaps adjusting the volume down for a minute and back up can help filter the squealing noise the during the call. The noise issue can be a result of something interfering with your signal and restarting of the phone refreshes that signal. If this problem continues to be an issue, please send me a private message so I can look into some options to resolve the concerns.
Phillthedrill, thanks for sharing your concerns about the device losing signal and dropping calls. This issue and audio issues are currently under investigation by Samsung and our product team and a fix is expected in the next software release. No dates yet for the release, but once available it will be pushed to your phone.
Thanks for letting us know. Last night was the first time I had to restart the phone within an hour from each other. The loud squealing came on in the middle of the conversation on the phone, and then I restarted the phone. Within an hour later, squealing and clicking came back again, and I once again restarted the phone. This is the most irritating thing about this phone. Why Verizon or Samsung let this phone go out on sale without fixing this is beyond me. This is a $600 phone which acts like a piece of junk because of the radios, and baseband issues.
Dear phil,
I don't mean to rub it in, but some of us don't have this problem. I think that's important to point out when/if VZW or Samsung is willing to diagnose this problem. Is it the network or the phone? If the phone, what components? And so on.
I have never experienced this issue in northwestern NJ. I have other issues, but not this one. So it's likely not a design flaw. Could be a bad batch of phones, could be area of the VZW network, could be something else.
I hope whatever it is you get it fixed. If I DID have this problem, I would be looking for a new phone quickly, since I use my Charge as my only business phone and call integrity is therefore very important.
Good to see VZW is looking into this. My phone remains clear of this problem for a few weeks now. Something else I have noticed however, when I talk to a buddy who is also on Verizon with a Smart Phone: I can hear noise in the background. It often sounds like an audience - many voices. He says there is no radio or the phone is not on speaker. The noise fades in and out. The last time, after he hung up, I could hear what clearly sounded like a comedy show and an audience laughing at jokes. This went on for a minute or so.
So, I dunno - what was my phone tapping into?
OK...I'm going to try my **bleep** hardest to post this without being flagged for being inappropriate, disrespectful or unprofessional.
I had the same mic issues as already reported in another thread for the past 3 1/2 weeks and when I finally had enough and before I used this {word filter avoidance} for target practice, I searched online and found that NUMEROUS people were having the same issue. I called technical support to inform them of my discovery only to have the technician tell me "your the first person to complain of this issue"...well I understand if this guy was new and perhaps I truly WAS the first HE heard of it...BUT he was VERY knowledgable and VERY quickly sent me a replacement phone (being out of my ridiculous 14-day "worry free" guarantee) I have dealt with "new" CSR's and Techs and this guy was NOT new.
Now I have a ****ing refurbished phone less than a month after I purchased a BRAND NEW phone and I was just on a call and got this ****ing FAX MACHINE BULL**** noice >>>2 DAYS<<< AFTER GETTING THIS REFURB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
HEEEEEEEELLLLLLLLLLLLLLLLLLOOOOOO VERIZON!!!! THERE IS A PROBLEM!!!!....WAKE THE **** UP
Start a new topic or ask questions in the open forum.
