GPS signal lost on Droid X - no reception

[FatCat]

I've had a working Droid X for just over 30 days and suddenly the GPS will not receive a signal and lock.  I have downloaded both GPS Status and GPS Test applications AFTER the issue started.  Both apps show that I am not seeing any satellites.  I've removed applications installed in the week before the failure, powered down and removed the battery, all the basics with no success.  Before I hard-reset and lose most of my settings, does anyone have any suggestions or had this issue?

aGPS or cell tower triangluation works spotty at best.

Customer service wants to replace my new phone with a recertified (USED) phone.

Thanks.

[Cody21]

Probably a **bleep** question, but you're outdoors when you attempt to get the GPS signal, right?  I have a problem getting a signal inside my house.

[FatCat]

Outdoors, indoors, doesn't matter - no signal.  I used to get a lock indoors by windows though - when it was working.

[dirkbonn]

I've always had a problem indoors.  The phone needs to be able to see the sky.

Then again, I don't need GPS inside my house, I know where the bathroom is..... haha!

 Take the refurbished.... it's factory tested more than a new phone..... and the GPS will be working.

[FatCat]

Updated: Spoke to tech support for an hour who confirmed I tried all the right tests on my own previously.  They contacted Motorola who does not know of any issues with the GPS sensor.  Customer service contacted my VZ store to see if they would extend a courtesy exchange for a new one as VZ will not.  No luck.  Expecting a recert phone this Friday.  Not happy.

Would love to know if anyone else has a GPS sensor failure.

[FatCat]

Refurb is junk - screen is bad and bleeds colors when pressed, earpiece crackles.

Looking for a good backup app that will let me transfer all settings and preferences to the next refurb device....

Any ideas?