MIFI 4510L turning itself off

[autumnp]

I have the MiFi 4510L and it keeps turn off several times a day.  It goes from blinking/solid green to the yellow/orange showing it is off but charging or powering down.  The battery symbol shows full charge as it is plugged in but the service strength symbol disappears (typical when charging but off). Anyone else having issues? I assume this is not a loss of signal but an actual problem with the device but I want to be sure.

Thanks,

Autumn

[evdotech]

Have you attempted a factory reset?

1. Power on the MiFi
2. Remove the back cover
3. Press and hold the Reset button next to the battery for 10 seconds
4. Watch the MiFi E-Ink display to see if all the icons are displayed
5. Release the Reset button
6. Reassemble the MiFi
7. Test your connection