Yes I care, I am very happy to help all of the Home Fusion Customers when I can!
I have read your posts and I am pleased some of my suggestions have helped with your situation.
The last thing I would check is the wire and the grounding.
I would check to make sure the wire that was used in the installation was solid copper.
Do this by unpluging the power supply and the router first. Disconnect the "Power to ODU" RG6 Coax cable and place a magnet near the Copper stinger in the connection. If the magnet contacts the cable, you have a copper lined, steel core center RG6 cable.
If it contacts and sticks it really needs to be replaced.
Second, the Cantenna produces a static charge, if your cantenna in not grounded it may produce this charge. The Cantenna should be grounded, you can check this by looking for a green screw on the right hand side of the mounting bracket for your cantenna. There should be a thin black wire from the green mounting screw along with the RG6 Coax cable, to a grounding point. Such as an electrical ground block, 4 Foot ground rod, copper ground strap, ECT....
If this is not present it may be a problem.
Please let me know if this solves your problems.
Start a new topic or ask questions in the open forum.
