Why att iPhone 7 Plus won’t work with Verizon network.
GrumpyGirl
Newbie

Help. I think I was cheated. I got a AT&T IPHONE 7 Plus that I contacted them to unlock bc I got from 3rd party. I went to Verizon an they pushed an 8 Plus on me an told me it won’t work with their network. I had to give them hundreds which I did not have and I want to know why it won’t work if it’s unlocked.

Labels (1)
0 Likes
Re: Why att iPhone 7 Plus won’t work with Verizon network.
Ann154
Community Leader
Community Leader

Which phone model do you have? The models A1660 and A1661 for the iPhone 7 and 7 plus have the CDMA radios necessary for the Verizon Wireless network. The AT&T models appear to be A1778 and A1784 for the iPhone 7 and 7 plus. Neither of these two models have the CDMA radios and are not compatible with the Verizon Wireless network. iPhone 7 - Technical Specifications - Apple

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Why att iPhone 7 Plus won’t work with Verizon network.
josephe_vzw
Verizon Employee

Being able to bring your own device is always a nice option, GrumpyGirl. As Ann154 mentioned there are some models of the iPhone 7 Plus that are not compatible with the Verizon network. You can always check device compatibility here: https://www.verizonwireless.com/bring-your-own-device/

JosephE_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Why att iPhone 7 Plus won’t work with Verizon network.
Bugsrus
Enthusiast - Level 1

Verizon is abandoning the CDMA technology by the end of 2019. 98% of all Verizon traffic is GSM.  I bought a new factory unlocked iPhone 7 Plus 1784. Is the non-compatibility truly a component issue or is it a policy issue at this time?

Re: Why att iPhone 7 Plus won’t work with Verizon network.
Ann154
Community Leader
Community Leader

@Bugsrus wrote:

Verizon is abandoning the CDMA technology by the end of 2019. 98% of all Verizon traffic is GSM.  I bought a new factory unlocked iPhone 7 Plus 1784. Is the non-compatibility truly a component issue or is it a policy issue at this time?


The A1784 model isn't compatible. 

https://community.verizonwireless.com/t5/Bring-Your-Own-Device/Verizon-Approved-BYOD-Apple-Devices/m...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Why att iPhone 7 Plus won’t work with Verizon network.
vzw_customer_support
Customer Service Rep

Hello Bugsrus! We understand your concern to find out the reason why the device is not compatible. Yes, the phone hardware is not compatible with our network. You can use this link to find out devices that are compatible: https://www.verizonwireless.com/bring-your-own-device/activate/

 

AaronS_VZW

0 Likes