I read long posts about Verizon not sending out their rebates. They do everything they can to get you to switch, but then the ball is dropped. I paid off my phone through sprint and switched to get the 250 rebate and hopefully better service. Service is better but rebate is a scam. Do not switch if you are depending on the rebate. I did everything they said, and asked a million questions. Submitted the forms on time. They find a loop hole and use it. Google the rebates and you will see lots of people that didn't receive them.