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people can not hear me on phone unless i am on speakers, how can i fix this?

KACCRO50
Miembro

People can not hear me on phone unless i am on speaker.  how do i fix this?

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Re: people can not hear me on phone unless i am on speakers, how can i fix this?

Community Manager
Community Manager

KACCRO50,
Having full ability to use your device is so very important. For privacy concerns we would want to make sure we get you off of speakerphone. Do you have any physical or liquid damage on the device? Is there anything in your headjack port? Any debris or anything? If so, we encourage you to remove this. We also want you to power your device off fully and power back on.


RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: people can not hear me on phone unless i am on speakers, how can i fix this?

leewclark
Novice

I had the same problem. I tried the suggestion above and it did not work for me. Since I was able to upgrade, I bought a Priv.  

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