Have you tried a restart? Power off/on? The icon cannot be deleted so it has to be somewhere. Did it move to another screen? Try the reset and see if it comes back.
Look at the apps-widgets screen. Its there. Long press it and drag to the screen you want it on.
Good Luck
@JoelHampshire,
Let's find the missing icon! No one memorizes numbers anymore so I totally understand how important it is to be able to locate your contacts icon.
What BlackBerry device do you have? Did you already try rebooting the phone as suggested by your fellow community members? Try removing the battery for a few seconds and power up the phone. Keep me posted.
JohnB_VZW
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