They might have been referring to a factory reset.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Aside from Verizon 's announcement and anecdotal stories from few people,
how many PRIVs received notifications and downloaded MM?
Hooray! I received the update yesterday 11/10/2016. Verizon saved me from bailing out and going elsewhere.
Start a new topic or ask questions in the open forum.
