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Trying to update storm to 5.0 help

msagkittykat
Miembro

I am going through my blackberry desktop manager and it gets passed the first two completed and then rolls back

 

error: A fatal error has occurred while updating your device software. Please try again.

 

I have tired 5 times now and nothing??

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Re: Trying to update storm to 5.0 help

StreetDocRN
Leader

msagkittykat wrote:

I am going through my blackberry desktop manager and it gets passed the first two completed and then rolls back

 

error: A fatal error has occurred while updating your device software. Please try again.

 

I have tired 5 times now and nothing??


Hola

You probably need to try a clean install of the OS.  There are some good tips with pictures on Crackberry found aquí for properly installing an OS upgrade.

Doc

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Re: Trying to update storm to 5.0 help

msagkittykat
Miembro

Looks like I am getting past step two now....and on modules 158/333......

I cleaned memory...so we will see...hold your breath! :smileyhappy:

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