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This is a wi-fi service. Please ensure your device has an active wi-fi connection and try again.
almst77
Newbie
‎01-25-2011 09:42 PM

I'm getting the above message everytime I try to visit any website.  I have done everything I can think of and I am getting no internet phone service.  Taken the battery out, reset to default option, cleared cache.  Nothing.  This has been going one since 01/19/11.  What is going on? 

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Re: This is a wi-fi service. Please ensure your device has an active wi-fi connection and try again
Android10
Contributor - Level 3
‎01-28-2011 05:43 PM

There were outages that effected the Blackberry Internet Service, that have been  resolved.


 For problems with the wifi on your device, try powering the device off, removing and replacing the battery, powering the device back on,  then dialing *228 send and option 1 on the device.  


Verify that there are the correct wifi settings on the device and network.  

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