Storm not working in Europe
iamcosmos
Newbie

Anyone,

So I am in Estonia right now.  I called Verizon before I left the states and changed my plan to international so I would get better rates while I'm here. My phone is not working. I have the latest firmware and my signal just says SOS. I have played with the settings and can't get anything different than SOS. Is there a prefered service carrier for Estonia? I left my phone set to the default settings hoping it would figure itself out. Now it has been a day and I still can not make any calls or access to data. Any ideas?

 

Thanks

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Re: Storm not working in Europe
SaNDman
Contributor - Level 3

Do you have the SIM card installed in your Storm? You need it for "roaming" on other carrier networks.:smileywink:

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Re: Storm not working in Europe
cstrait001
Specialist - Level 1

 


SaNDman wrote:

Do you have the SIM card installed in your Storm? You need it for "roaming" on other carrier networks.:smileywink:


 

Unless it was removed after purchase, the Storm comes with a SIM card preinstalled. However, that doesn't mean that VZW automatically activated the SIM card when the phone was activated.

 

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Re: Storm not working in Europe
SaNDman
Contributor - Level 3

cstrait001 is correct. You should have gone to Verizon Store (not autherized dealers) to make sure SIM card is set up for international roaming.  But try this too Home Screen > Manage Connections > Mobile Network Options > Network Technology > Global (connect to GSM or CDMA carriers):smileywink:

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Re: Storm not working in Europe
cstrait001
Specialist - Level 1

You can also call (800) 711-8300 to speak to a Global Support Specialist to activate the SIM card.

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