Just an FYI. I dropped my Storm 2, it landed face down and shattered the screen. No insurance. I went to the Verizon store and they said that they wouldn't repair it. I found the screen/digitizer online and the replacement instructions on YouTube and replaced it myself. It turned out to be a very easy repair (with the correct tools from the part supplier). Now works as good as new. Don't be afraid to do the repair your self. It was about $70.00 plus freight.