My Blackberry Bold9930 is having some issues and it is my second one this one is about two months old. First of all it has a dead pixel and I know you can not do anything about that. The other issue is with the track pad in some windows scroll up/down function doesn't work at all but left to right works. In some windows the scroll up/down function it will but others will not WHY? Windows that the function will not work that I know of are any pop up winds and the tap page in the browser some options pages etc. Why is this? Yes I have done restarts latest software I have done everything.
I can use the touchscreen and I am just using Blackberry browser and I do not have any apps running but Facebook. I also did a security wipe and the trackpad still did not work? So is this issue software or the phone itself if I took it to a VZW store what most likely would they say or do. The phone is under BB warranty and VZW.